A Customer Success Story | The U.S State of Arkansas

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Bringing the benefits of in-memory computing to 30,000 Arkansas employees and 200 agencies

The U.S. State of Arkansas wanted to accelerate interaction with its ERP system and create a virtual data warehouse on a single platform to enable innovation and gain insights across the organization. This entailed the on-premise turnkey upgrade of the entire technical ecosystem of the Arkansas Administrative Statewide Information System, the ERP system that serves the state government. Due to the magnitude of the project, Arkansas knew it needed an implementation partner with in-depth experience and proven expertise.

Arkansas teamed up with ValueStream for the highly successful migration to a single platform, supporting innovation

In six months, the team migrated the SAP® ERP application to SAP Business Suite powered by SAP HANA®, as well as the SAP Business Warehouse application on IBM Db2 first to SAP Business Warehouse powered by SAP HANA and then to the SAP BW/4HANA solution, the first successful conversion of its kind in the U.S. public sector. Best practices included:

“Migrating to SAP BW_4HANA addressed our extreme need for state-of-the-art reporting technology. This strategic upgrade provides a platform that will open doors to more views of our data, bringing better insight and Using fresh copies from production in sandbox environments, helping identify 85%–90% of data and system issues before reaching development

Repeating migration scripts across non-production environments, providing well-tested scripts for production cutover

Sticking to the script at each iteration and explaining any deviations due to environment-specific factors before exiting the iteration phase

Dividing the project into three separate parallel tracks to reduce risk

Creating a robust testing plan that covered all key processes

Limiting change during the project by imposing a soft freeze when beginning development systems and a hard freeze when migrating quality assurance systems

Having well-defined quality exit gates at each milestone, allowing movement to the next phase only after mitigating all defects and risks in the previous phase

Engaging LSI Consulting to provide additional expertise


State of Arkansas Department of Finance and Administration
Little Rock, Arkansas

Industry
Public sector
Employees
30,000
Featured Solutions and Services
SAP Business Suite powered by SAP HANA and SAP BW/4HANA

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Johannes Lombard

Written by Johannes Lombard