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Transforming Transportation Asset Management with LSI’s SAP EAM Solution

 

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Quick Summary

INDUSTRY

Public Transportation

CHALLENGE

A large public transportation authority was operating with an underutilized SAP ECC system, lacking fully implemented preventive maintenance capabilities. Critical asset management processes were managed outside the system, limiting visibility, reducing efficiency, and hindering data-driven decision-making across a complex transit environment.

RESULTS

The organization achieved improved maintenance efficiency, enhanced asset visibility, and streamlined operations. Centralized and reliable data enabled better decision-making, while integrated systems strengthened the foundation for safe, scalable, and efficient transit services.

KEY PRODUCT

SAP Plant Maintenance (PM), SAP Materials Management (MM), SAP Enterprise Asset Management (EAM), Geo-spatial Integration Solutions, Mobility Solutions

2,000+

Employees Impacted

~2 million

Residents Served 

1 

Consolidated into 1 single SAP environment

Read The Full Story 

About the Client

The client is a major public transportation provider responsible for managing a multi-modal transit network, including buses, rail systems, and supporting infrastructure. With thousands of employees and a large operating and capital budget, the organization plays a critical role in regional mobility and infrastructure management.

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Red Gradient Modern Blank Document A4 (3.15 x 3.937 in) (41)

The Challenge

Despite having SAP ECC in place, the organization faced several limitations:

  • Preventive maintenance processes were not fully implemented within SAP

  • Critical asset management activities were handled outside the system

  • Limited visibility into asset performance and maintenance data

  • Inefficient workflows impacting productivity and decision-making

  • Lack of integration across maintenance, materials, and asset tracking systems

Over time, the system had only received technical upgrades, leaving significant functionality underutilized and creating gaps in operational efficiency.

The Solution

LSI conducted a comprehensive assessment of the client’s existing SAP environment and asset management processes. Based on this analysis, LSI developed a roadmap to enhance and extend SAP capabilities without delaying improvements for a future system migration.

Key Components of the Solution:

  • Implementation of SAP Plant Maintenance (PM) to support preventive and corrective maintenance

  • Enhancement of SAP Materials Management (MM) for better inventory and procurement alignment

  • Integration of advanced asset management tools to improve tracking and performance insights

  • Deployment of geo-spatial and mobility-enabled solutions for field operations

  • Gap analysis and alignment with leading EAM practices

LSI partnered with specialized solution providers to deliver a comprehensive, scalable architecture while ensuring seamless integration with the existing SAP landscape.

 

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Phased Implementation Approach

To minimize disruption and accelerate value delivery, LSI executed the project in phases:

  • Phase 1: Focused on facilities, materials management, and core maintenance processes

  • Phase 2: Expanded capabilities to include fleet and infrastructure maintenance, along with advanced SAP functionality

This approach enabled the organization to realize immediate improvements while building toward a long-term transformation strategy.

 

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The Results

The Results

The engagement delivered measurable improvements across operations and asset management:

  • Increased efficiency: in maintenance and work order management

  • Improved visibility: into asset performance and lifecycle data

  • Enhanced decision-making: through centralized, reliable data

  • Streamlined processes: across maintenance, materials, and operations

  • Strengthened foundation: for future SAP innovations and scalability